Privacy Policy

1. BilPayU is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide while using our services.

2. We may collect personal information including, but not limited to, your name, mobile number, email address, billing details, payment information, and other information required to provide our services and comply with applicable laws.

3. The information collected is used to process transactions, verify your identity, provide customer support, improve our services, comply with legal and regulatory requirements, and communicate important updates regarding your account or transactions.

4. BilPayU does not sell, rent, or trade your personal information to third parties. Your information may be shared only with banks, payment gateways, billers, government authorities, or service providers as necessary to complete transactions or comply with legal obligations.

5. We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure.

6. BilPayU may use cookies and similar technologies to enhance user experience, remember user preferences, improve website performance, and analyze website traffic. You may choose to disable cookies through your browser settings; however, certain features of the website may not function properly.

7. Users are responsible for maintaining the confidentiality of their account credentials, passwords, and OTPs. BilPayU will never request your password or OTP through email, phone calls, or SMS.

8. We retain your personal information only for as long as necessary to provide our services, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements.

9. Our website may contain links to third-party websites or services. BilPayU is not responsible for the privacy practices, content, or security of such third-party websites. Users are advised to review their respective privacy policies.

10. BilPayU reserves the right to modify this Privacy Policy at any time. Any updates will be posted on this page, and continued use of our services after such changes constitutes acceptance of the revised Privacy Policy.

11. By using BilPayU, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

12. If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at admin@bilpayu.com.